Change Management
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...
Digital Document Processes in 2020: A Spotlight on Financial Services
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...
Let's Reimagine the Workforce: How Europe Measures Up
In just a few months, we have witnessed how organisations can operate, survive and even thrive under...
Developing People Analytics Capabilities
Whether informing talent strategy or building more effective teams, data-driven insights about your workforce...
IDC Brief: Employee Experience Management Is The Next Frontier
Employee experiences are made up of moments that matter from the first interaction as candidates until...
Facing the future: Digitization in the Public Sector
The continuous improvement with the capabilities of business technologies – like cloud computing and...
Digital Document Processes In 2020: A Spotlight On E-Signature
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...
Essential Guide to Managing Expenses
If paper receipts litter your expense process and you rely on spreadsheets to manage this business critical...
A Business Leaders Guide to RPA
Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily...
Seven Reasons Why Your Enterprise Needs Cognitive Search
All departments across the enterprise – engineering and research, customer service, sales and marketing,...
Digital Document Processes In 2020: A Spotlight On Western Europe
In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...
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