Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Weten welke ervaringen uw medewerkers hebben, is cruciaal. Door het continu meten van de ervaringen van...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

How is your organization encouraging inclusive leadership? Download our in-depth quarterly report to...

For retailers, using data analytics to align labour resources to customer demand can significantly impact...

Despite spending millions each year to hire people, companies around the world are failing to transform...

In a market rocked by an economic crisis, rapid digitalization, and upstart agile competitors bringing...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Onboarding is the term used by HR professionals to describe the process of helping a new starter integrate...

Workplace absence costs the UK economy £18 billion in lost productivity every year. With that figure...

In this report the four pillars that are discussed that support Blue Shield's people strategy: ...

In today's business landscape, more people are working remotely. Far-flung teams work together across...

To support continual change, the finance and HR functions within the business must also continue to innovate...

Technology has always been a part of achieving business outcomes, driving greater efficiency and optimisation....