Shared Services

HR Must Deliver on Transformation
The workforce and HR play a major role in a company's digital transformation. Learn about new trends...

The future of digital employee experience
ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...

AI in Manufacturing and How it Improves Workforce Technology
Key issues such as Brexit, skills shortages and consistently sluggish productivity are squeezing profitability...

Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

How training organizations can accelerate their growth in 2023
Our guide shows you how to optimize your people, processes, and technology. With insights on personalizing...

IDC: Electronic Signatures Accelerate Business
IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

Oracle Cloud HCM Value Realization Report
As part of Oracle's ongoing commitment to our customers' success, we make investments in programmes like...

The Future of Mail: Top 5 Predictions from Industry Experts
In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

The Potential of Payroll: Global Payroll Survey 2022
This global payroll survey shows how an often-overlooked function, payroll, has the potential to be the...

IDC Tech Spotlight: Employee Experience
Build agility with a mature employee experience program. When, where, and how we work has changed-and...

How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...

The HR Team's Guide To Measuring Business traveller Happiness
The HR Team's Guide to Measuring Business traveller Happiness was created to help people teams better...
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