Shared Services

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

eBook: Workforce Needs Are Evolving
Thrive in the new age of flexible workforces. As worker and employee expectations continue to change,...

How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...

Today's Process Automation is Built on Low Code and Integration
Innovation and digital transformation are a matter of growth and survival for today's businesses. Companies...

ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...

IDC Tech Spotlight on Employee Experience
Build agility with a mature employee experience program. When, where, and how we work has changed-and...

How training organizations can accelerate their growth in 2023
Our guide shows you how to optimize your people, processes, and technology. With insights on personalizing...

The Future of Mail: Top 5 Predictions from Industry Experts
In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...

IDC: Electronic Signatures Accelerate Business
IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

4 Reasons Why Employee Recognition Is Vital for Retention
To understand the state of human connection at work, Workhuman® iQ surveyed 2,268 full-time workers...
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