Latest resources from ServiceNow

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an ...

Cases: Drive IT and Service Management excell...
Knowing what experiences your employees are having, is critical. By continuously measuring your end-users Experiences and combining this with opera...

AI and other intelligent technologies: 3 stra...
Intelligent technologies power great customer and employee experiences.
Artificial Intelligence (AI) and other intelligent technologies can b...