Businesses today must keep pace with unprecedented change. Some can react quickly, while others struggle....

Agencies need to be able to make informed decisions to optimize their workforce. In this whitepaper,...

Ongoing MP expense scandals and new government legislations have brought a sharper focus on the topic...

Leeds-based Pharmacy2U Ltd was the first dedicated internet and mail order pharmacy in the country, and...

The UK has a well-recognised productivity problem. Many of the causes of low labour productivity are...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

This ebook will provide you with an overview of how you can run an employee engagement strategy that...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Workforce analytics is a game-changer for HR, yet only 7% of companies consider themselves advanced in...

Technology is everywhere, from playrooms to boardrooms. But people individuals are the hands, hearts,...

NICE surveyed hundreds of WFM professionals to identify the major opportunities for improvement and innovation....

Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily...

Today's public sector organizations need to pivot quickly around changing regulations, funding levels,...

Looking to explore how deeper collaboration can boost productivity and accelerate innovation, respondents...